Hospitals have made “no improvement” since the Mid-Staffs scandal in ensuring patients are kept safe or treated with dignity, Care Quality Commission finds
9:34PM GMT 21 Nov 2013
The NHS has not still not learned from the Mid-Staffs scandal, according to a damning official report which says more than 3,000 inspections last year uncovered basic failings at care homes and hospitals.
The Care Quality Commission (CQC) said hospitals have made “no improvement” in monitoring the quality of care, nor in ensuring that patients are kept safe or treated with dignity and respect.
Inspectors were “alarmed” to see the way patients were treated, its annual report says, with “unacceptable” failures to protect the most vulnerable, and a deterioration in standards from an already poor position.
The excoriating report follows deepening concern about the care given in hospitals and care homes, and the “normalisation of cruelty” in some institutions.
On Tuesday Jeremy Hunt, the Health Secretary, called for sweeping changes in the wake of Mid-Staffs, to encourage a culture of openness, where poor care does not go unchallenged.